Return Policy
Placeholder policy — final legal content will be updated here soon. Contact support@stbparts.com for questions in the meantime.
15-day replacement is available on eligible products for manufacturing defects or incorrect items received, as per terms and conditions.
Contact support with your order ID, photos, and issue description within 15 days of delivery.
Opened toner and ink cartridges may not be eligible for return unless defective. Contact us before returning any item.
Refunds are processed to the original payment method within 5–7 business days after approval.